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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A pop-up menu will show up. It includes in-depth information about all the actions that you can carry out on the page in question. Each pop-up menu appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast selection of how-to videos explaining how to work with our Control Panel. They're shot for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you searching for, take a glance at our comprehensive Frequently Asked Questions database, which contains questions asked by real individuals and offers practical solutions. We frequently "revamp" our Frequently Asked Questions database with new questions & answers in an attempt to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, we have a great team of customer service technicians available 24-7-365 and eager to help you with any query. Each trouble ticket you open will be responded to within sixty minutes (the average response time is only twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Hosting: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 162301

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com